Gigable Team

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Recent activity by Gigable Team Recent activity Votes
  • My password / username appears to be invalid, I can’t access my account. What should I do?

    Firstly, double check your Username and Password, being mindful of caps and numbers. Failing that, tap 'Forgot' on the Sign In Screen and follow the instruction to 'Recover' your Log In details. Sh...

  • I can't see any gigs?

    You may be in an area where there are currently no gigs so, within the ‘Gigs’ List, click into the filter icon top right of your screen and extend the distance to 500kms and tap 'Apply'.  This will...

  • How do I get paid?

    Once you have completed the gig, tap into ‘My Gigs’ in the App and click into the Gig in question and hit ‘Apply for payment’.  The business will receive a notification that you have requested paym...

  • How will I know where the gig is?

    It may just be in the gig description so check that first.  Within every gig sheet, you will also find a location link, just tap ‘Open directions using maps’ and this will show you the GPS position...

  • Are my bank details safe?

    All transactions and financial details are stored and processed by our Online Payments Partners, www.stripe.com or www.revolut.com depending on which provider you have set up your account.   Stripe...

  • What if I am running late for a Gig?

    Once your gig has been confirmed, you can use the 'Message' feature to communicate directly with the Business should it be necessary, so for example, if you are stuck in traffic and are going to be...

  • What if I turn up and they decide to cancel the Gig?

    At present, you will receive a €10 or £10 cancellation fee as compensation for a late cancellation by a business. We are reviewing this policy to make it fairer to Freelancers and will inform you w...

  • What if I have to cancel but I have already confirmed the gig?

    We understand that sometimes life gets in the way but it is extremely important you directly communicate that as quickly as possible to the Business using either the 'Message' feature or if you hav...

  • How do I improve my rating?

    Your Rating is a reflection of a number of aspects of your performance on the Gigable platform.  It is determined by feedback from Business Owners, the number of successful gigs you have completed,...

  • Can I rate the Gig Owner/ Business?

    Yes.  Once the gig is completed and has been paid, you get the opportunity to rate that business, as they do you.  Please make sure the rating you provide if a fair reflection of your experience du...